Telstra announces new support initiatives ahead of disaster season
From today, you may see Telstra’s Disaster Response campaign in-market which will include a range of new initiatives to support Australians ahead of what is predicted to be a challenging season.
Initiatives include:
Extra data automatically granted for postpaid mobile customers in a disaster affected area.
The upgrade of 1000 payphones in disaster-prone areas, with free Wi-Fi, USB charging and backup power.
Reaffirming our commitment to emergency roaming, and our intent to conduct a simulation within our own network as a first step to demonstrate it’s possible.
Launch of the Telstra Response Team – a new way to identify our teams on the ground or at the end of our dedicated disaster assistance line.
Trialling portable satellite technology that can help local communities connect when mobile and fixed connections are down in a disaster area.
This is in addition to the temporary infrastructure, generators and disaster recovery experts we deploy to help keep our customers and the community connected to Australia’s largest mobile network.
More information about these initiatives and how communities can prepare themselves for disasters can be found on Telstra Exchange