Telstra switching off 3G from 30 June 2024

The demand for mobile services continues to increase, so we’re taking steps to reduce congestion, increase capacity and improve coverage. For that to happen, Telstra is removing their oldest mobile technology - 3G - and repurposing it to expand their faster 5G network. Telstra will be switching off their 3G network from 30 June 2024.

This means:

  • If you have a device that’s only able to connect to 3G, you won’t be able to connect to Telstra’s network after 30 June 2024.

  • If your mobile device doesn’t have Voice over LTE (VoLTE) technology, even if it uses 4G, it will not be able to make voice calls on the Telstra network after 30 June 2024.

  • If your device doesn’t support VoLTE emergency calling, you will not be able to make an emergency call to 000 on the Telstra Mobile Network.

To continue using the Telstra network, you’ll need to upgrade to a 4G/5G VoLTE-capable and compatible device prior to 30 June 2024.

Sara Johnston