Join Destination NSW and Husbands That Travel to find out about key insights for LGBTQIA+ visitors and how to create inclusive and welcoming experiences.  

Two thirds of LGBTQIA+ visitors say that a rainbow flag alone is not enough to demonstrate that visitor economy businesses are LGBTQIA+ friendly.

This webinar series takes place over two sessions and provides insights and practical tips for accommodation, visitor attractions and tour providers to understand the needs of visitors from the LGBTQIA+ community and deliver an inclusive and welcoming experience.

Understanding the Experiences & Needs

Tuesday 16 May, 10:00 – 11:00

In this session, you will:

·        Learn about the needs and concerns of LGBTQIA+ visitors

·        Understand the core principles of developing a LGBTQIA+ inclusive visitor experience

Gain key insights and practical tips on how to engage with LGBTQIA+ visitors.

Creating Inclusive Experiences

Thursday 18 May, 10:00 – 11:00

In this session, you will:

·        Get practical tips in delivering key actions to create inclusive experiences

·         Understand service delivery for LGBTQIA+ visitors, including best practice and what to avoid

Learn useful insights and marketing tools to be LGBTQIA+ welcoming and inclusive.

Both sessions will be followed by Q&A with the presenters.