Public release of submissions to postal services modernisation consultation

Joint Media Release from The Hon Michelle Rowland MP, Minister for Communications and Senator The Hon Katy Gallagher, Minister for Finance, Women, and Public Service.

MEDIA RELEASE | Friday 11 August 2023

The Albanese Government has today released submissions received as part of its public consultation on modernising of postal services and supporting the long-term financial stability of Australia Post.
 
Over 1,000 submissions – including from individuals, community organisations, charities, businesses, and all levels of government – outlined views and opinions on how postal services are currently used and what is needed for the postal service in the future.
 
The Government launched its discussion paper and consultation process earlier this year to ensure Australia Post continues to provide quality services for small businesses, is well-adapted to changing consumer trends, supports its workforce, and meets the needs of both metropolitan and regional communities.
 
Australia Post is a cherished national and publicly-owned institution that provides essential services and supports stable employment for tens of thousands of Australians.
 
The consultation highlighted that the way many Australians use postal services continues to evolve, and change is needed ensure that a high quality and sustainable letters service is maintained.
 
The responses indicated broad support for a package of reforms that continue to support the delivery of traditional postal services, supports growing the business and providing new products and services in the competitive parcels business, and underpins the long-term financial sustainability of Australia Post.
 
These submissions will help inform the Government’s next steps in considering options to modernise postal services in Australia, which will include further consultation with stakeholders.
 
For more information about the submissions to the consultation visit www.infrastructure.gov.au/have-your-say/postal-services-modernisation