Delivering Stronger Oversight of Triple Zero

Image Credit: Mpho Mojapelo

Media Release: Minister of Communications, Minister for Sport

Oversight of the Triple Zero system has been strengthened by the Australian Government, with legislation passing Parliament.

The new laws give the Triple Zero Custodian the power to demand information from telecommunications providers, through the Australian Communications and Media Authority (ACMA), so it can monitor Triple Zero performance, identify risks, and respond more quickly to outages and make improvements.

It will also increase the maximum penalties faced by telcos for failing to follow the Triple Zero rules to $30 million.

The laws cement the powers of the Custodian which has been established administratively within the Department of Communications since March and will ensure end-to-end oversight of Triple Zero.